What tools does your platform provide for managing promotional codes?
Can measure a memberÕs engagement with activity or modules
Please describe the process your system uses to perform customer account deletions as requested through an application, separate from Loyalty Management.
Salesforce dramatically reduces the effort to integrate with either on-premises applications including Microsoft, Oracle,…
How can your system surface points and benefits experiences to customers across multiple applications outside of the Loyalty Management/Salesforce ecosystem?
Yes, please refer to help the documentation here.
Can surface the points/benefits experience to the customer in multiple applications outside of Loyalty Management / Salesforce
Yes, Loyalty Management comes with out of the box to fetch member information across…
Describe the variety of points/non-points loyalty programs this system can support. Include client examples of different program types.
Salesforce’s Loyalty Management supports a points program OR a non points program OR can…
Describe the variety of earn mechanisms your platform can support (including but not limited to the ability to earn for transactions/purchases across categories/channels, ability to earn for non-transactional engagement based actions, etc.)
There are four main experiences that can be configured in Loyalty Management – Points,…
Explain how to enable users accruing points (near-real time) for purchase activity in the context of ecommerce and retail
Users can set up point accrual for specific Nike purchases from online or in-store…
Explain how to enable users accruing points (near real-time) for transactions on partner channels, wholesale partners and can you support different earning constructs for partners.
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member…
How does the software handle awarding points for transactions that use a “buy now, pay later” service?
Vouchers and rewards can be configured to be issued in real-time or can be…
Explain how to enable earning (near real time) for activity (e.g., integration with apps, etc.): Please provide examples that you’ve enabled with other brands related to specific activity in partner apps
Salesforce’s Loyalty Management was designed to Reward for anything that the customer might want…
