Does the platform allow members carry a negative points balance? (This is relevant for returns.)
No. There is no negative point balance in Salesforce Loyalty Management. Escrow accounts can…
Describe how the system can maintain the individual loyalty member’s acceptance of program’s Terms and Conditions. Please include how it handles versioning of T&C’s wand tracking which version a member has accepted?
Salesforces Loyalty Management enables the configuration of Terms & Conditions at the Loyalty Program…
Can you describe your API’s capabilities in terms of ensuring quick and accurate responses? Please provide details on the average response time and accuracy rate, as well as any measures in place to maintain these performance standards.
Please view our Trust User Guide.
Does your solution provide an API that supports account creation and management capabilities? If so, please detail the functionalities available through the API for managing accounts.
Yes. Salesforce Loyalty Management is equipped with a robust suite of business APIs designed…
Ability to scale and have separation of data, programs, rewards and point structures for different regions (US, EU, APAC and by country or state / province)
Our Loyalty Management solution excels in handling multi-program implementations with ease. It is engineered…
Protected: Can scale for growth and program needs
There is no excerpt because this is a protected post.
Is your system capable of rewarding members based on specific events such as birthdays, anniversaries, or other dates specified by ##BRAND##?
Loyalty Management is fully equipped to identify both the referrer and the referee through…
Does your platform support the purchase, gifting, or transferring of points between members? Please provide details on how these processes are managed.
Our Loyalty Management system is adept at rewarding members for a variety of activities,…
How does your system manage multiple expiration dates for offers based on different member statuses?
Loyalty Management allows for the rewarding of members on special occasions such as birthdays,…
Can your platform handle offer issuance and manage the issuance process? Please explain the workflow and management tools available.
While certain functionalities may not be available directly out-of-the-box, they can be achieved through…
