- Please describe the process your system uses to perform customer account deletions as requested through an application, separate from Loyalty Management.
- How can your system surface points and benefits experiences to customers across multiple applications outside of the Loyalty Management/Salesforce ecosystem?
- Can surface the points/benefits experience to the customer in multiple applications outside of Loyalty Management / Salesforce
- Describe the variety of points/non-points loyalty programs this system can support. Include client examples of different program types.
- Describe the variety of earn mechanisms your platform can support (including but not limited to the ability to earn for transactions/purchases across categories/channels, ability to earn for non-transactional engagement based actions, etc.)
- Möglichkeit zur Skalierung und Trennung von Daten, Programmen, Prämien und Punktestrukturen für verschiedene Regionen (USA, EU, APAC und nach Land oder Staat/Provinz)
- Explain how to enable users accruing points (near-real time) for purchase activity in the context of ecommerce and retail
- Explain how to enable users accruing points (near real-time) for transactions on partner channels, wholesale partners and can you support different earning constructs for partners.
- How does the software handle awarding points for transactions that use a “buy now, pay later” service?
- Explain how to enable earning (near real time) for activity (e.g., integration with apps, etc.): Please provide examples that you’ve enabled with other brands related to specific activity in partner apps
